Job Position
Job Location
Job Employment Type
Job Type
Job Short Description
To provide better service to customers, Maintaining customers focus on all times and answering to customer’s enquiries using the standard guidelines.
Job Full Description
Responsibility:
Business / Customer Perspective
- Work with client business development team and delivery team to understand client requirements.
- Participate and lead due diligence exercises (where applicable) with clients.
- Drive and Own Solution discussions with Internal Stakeholders (ITIS Vertical and other BUs).
- This includes: Solution Workshops Solution Reviews Calls Deal Review Calls and participate in Deliverability Assessment Calls.
- Deliver solution Presentation to Customers.
- This includes: Clarification Workshops Solution Workshops and Solution Presentations.
- Drive / Participate in Solution discussions with Partners (where applicable).
- This includes: Capability Technical Solution and Pricing.
- Coordinate with other BU's to provide an integrated solution.
- Collaborate with Business Analysts in response development.
- Support product management and marketing teams in developing productized solutions offerings and collateral (where applicable).
- Perform overall quality check on the client deliverables.
- As a PoC for a P&L Unit: Work with VSL/ VPOC for account penetration strategies by driving solution identification and development of selling strategies: support target achievement and develop sales strategy for various offerings.
- As a PoC for Services / Technology: Anchor bids specific to the service areas.
- Project / Process Perspective.
- Adhere to the defined BD Processes.
- Discuss and provide inputs for win themes and SWOT Win Loss Analysis.
- Contribute to key initiatives in the practice.
- People / Team Perspective.
- Conduct Knowledge Sharing Sessions on learnings from solutions proposed to Business Development and Delivery teams.
- Attend relevant training programmes and update self/ business team on emerging trends in domain/technology/sourcing.
- People Management as applicable.
JOB POST DATE
Job Qualification
Bachelor's in Engineering with relevant industry experience- Master's in Business Administration preferred